Comments on: Engineering Excellence/2014/02/23/engineering-excellence/Making Lives More WonderfulSun, 23 Feb 2014 12:34:31 +0000hourly1http://wordpress.com/By: Dan Creswell (@dancres)/2014/02/23/engineering-excellence/#comment-9348Sun, 23 Feb 2014 12:34:31 +0000/?p=3625#comment-9348In reply to flowchainsensei.

Yes, economists Inflation vs law of supply and demand. Seemingly one cannot have negative inflation yet supply and demand says prices can fall. Errrr?

Seems like we can’t hear feedback nor can we see obvious contradictions in our theories and change our behaviour. Poor old excellence stands no chance in such a situation.

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By: flowchainsensei/2014/02/23/engineering-excellence/#comment-9347Sun, 23 Feb 2014 09:51:43 +0000/?p=3625#comment-9347In reply to Dan Creswell (@dancres).

In theory – or, more accurately in the delusion-riddled minds of economists and their acolytes – the Free Market ensures that customers get what they’re asking for. In practise, of course, that almost never happens. Which for me points to the bankruptcy of economic theory.

Feedback? Who’s listening?

– Bob

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By: Dan Creswell (@dancres)/2014/02/23/engineering-excellence/#comment-9346Sun, 23 Feb 2014 08:55:02 +0000/?p=3625#comment-9346I’ve seen plenty of cases where customers are indirectly asking for engineering excellence. They mightn’t know what they’re really asking for, but the demand is there. They’d know it if they saw it, or at least recognise it’s side-effects. Inevitably, in most cases, it is ignored by the “decision makers” who are focused on unrelated information/metrics.

Some irony in that as feedback is an aspect of engineering excellence and indeed meaningful relationships inside and outside of an organisation. You know, the sort of thing that might lead to a variety of “success”.

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