The closing Keynote at Lean Kanban Central Europe 2011 (Munich) was presented by the excellent Stephen Bungay. You can see the highly informative video here [Update: sadly now only available to conference attendees on request] and read more about Stephen Bungay via his website and on Wikipedia.

As there is no HD version of the video (that I can find), the chart in the video is a little difficult to read. I have therefore prepared a version of the chart (see below), which he uses to illustrate Carl Clausewitz’s concept of “Friktion” i.e. the “resistant medium” in which War (and Business) has to operate.

The Chart

(Open in new window to see at full size)

HTH

I am also struck by the fact that throughout history, Man has repeatedly found the answers to the problems of “modern (i.e. twentieth-century) management”, yet these problems still persist almost universally.

– Bob