Culture and Strategy

I’ve long paid attention to the things Roger L Martin writes and speaks about. I find his insights and perspectives both valuable and useful. So I’m always happy when he speaks or writes on a given topic and finds himself in agreement with what I’ve been writing (or is it vice versa?).

Recently, he’s spoken about the paradoxical relationship between organisational strategy and organisational culture.

For me any culture change is a retail, not wholesale, exercise.

Wholesale is when organizations make sweeping grand proclamations about doing things differently.

Retail is when they pay very specific attention to each, and every, interaction and use those individual interactions as a catalyst to do things differently.

~ Roger L. Martin

I’d love to hear what you find interesting or contentious in his interview.

Further Reading

Martin, R.L. (2022) A New Way to Think: Your Guide to Superior Management Effectiveness Harvard Business Review Press